个人运营者:胡德耀(HuDeYao)|注销及隐私联系:3176167989@qq.com。注销会使账号及关联资源进入不可恢复的清理流程,请先保存需要的内容并了解订阅处理方式。本说明不限制您的法定个人信息和消费者权利。
一、在哪里申请
在App内进入“账号与隐私”,按页面完成必要的安全PIN/身份核验,并输入页面要求的确认文字后提交。中文版确认文字为“注销账号”,英文界面显示“DELETE ACCOUNT”;服务端按统一确认协议处理。申请不以存在有效Apple订阅为由拒绝。
无法登录、遗失PIN、Apple登录凭据异常或页面不能完成时,请发送必要账号信息及问题说明至3176167989@qq.com,申请人工核验与处理。不要发送密码、完整验证码、Apple授权令牌或身份证件照片,除非依法确有必要且已说明安全提交方式。我们只进行与防止冒领相称的核验,不以用户无法自行提供已失效Apple令牌为由永久拒绝合法注销请求,而应核查可用撤销、重试或其他合法处理方式。
二、申请后发生什么
申请被服务端确认后,账号立即进入待注销状态(DELETION_PENDING),会话、推送设备绑定及登录能力失效,相关后台写入应受注销状态约束。清理通过后台分步骤、可重试任务处理;网络或平台故障时可能延迟,提交申请不等于全部数据当场删除,也不承诺固定24小时内全部完成。
清理范围包括账号资料与会话、儿童档案、目标和专注记录、伙伴与房间、库存与鱼干、探险、通知和推送绑定、制作任务与相关记录、私有参考图片、生成图片和视频、动作素材、自定义点击声音及相关私有对象。Apple登录账号还需处理关联授权凭据的撤销。有可用令牌但Apple接口发生网络等临时故障时继续重试;若没有可用于服务端撤销的令牌,仍继续完成本系统账号及关联数据的删除,不以此永久阻塞注销。
我们原则上在收到并核实人工请求后15个工作日内回复处理情况;有延迟时说明原因、处理进展及必要后续步骤,法律规定更短期限的从其规定。您可通过本页联系邮箱查询清理进度和处理结果。
Apple授权的手动撤销:如果您使用过Apple登录,尤其在本系统没有可用撤销令牌时,请在iPhone/iPad“设置 → Apple账户姓名 → 通过Apple登录 → 和猫有个约定(或Pact & Purr)→ 停止使用Apple登录”中移除授权;系统版本不同,名称可能显示为“Apple ID”或类似选项。也可登录account.apple.com,在“登录与安全 → 通过Apple登录”中选择本App并停止使用。详见Apple官方操作说明。手动停止Apple登录与删除本系统数据是两个操作;收到可信撤销通知后,我们会退出相关会话并停用相应Apple授权,保留伙伴、房间和历史,重新授权后可继续使用。完整数据清理仍须在App内申请注销。您无需先完成手动撤销才能申请本系统注销,停止Apple登录也不会取消Apple订阅。如有疑问,请通过本页邮箱联系人工核查。
三、哪些数据可能依法保留
仅在法律义务、必要财务核对、正在处理的实际争议或安全追责确需时保留最小必要记录,隔离并限制访问,期限届满删除或不可逆匿名化;不以“可能有用”为由继续保存私人素材。去标识化不等于匿名化,仍可关联个人的记录继续受个人信息保护要求约束。具体权利可按隐私政策提出。
本产品不能远程删除您已导出到系统相册、其他设备或主动分享给他人的副本。第三方依法独立处理的数据可同时向相应第三方主张权利;对我们委托处理的副本,我们依法要求其完成相应处理,不将本地清理等同于第三方即时全部删除。
四、Apple订阅、鱼干与退款
注销、卸载或退出登录都不会自动取消Apple自动续期订阅。请在“设置 → Apple账户 → 订阅”或Apple订阅管理中取消月度/年度续费。永久会员不是自动续费项目,无需取消续费。存在订阅不阻止注销。
注销会清理本账号余额和权益关联,可能无法继续使用未消耗鱼干、制作资源及伙伴,请在确认前了解后果;这不表示放弃法定退款、未履行付费权益或错误扣费请求。注销本身不是退款申请,Apple代收款退款可访问Apple退款申请。恢复非消耗型或有效订阅仍须交易验证和账号归属核实,不承诺恢复已删除私人数据;消耗型商品已使用部分不能通过恢复购买重复领取。详见会员与虚拟商品规则。
五、撤回与更新
如误操作,请尽快联系;已进入清理的步骤可能不可撤销,已删除资料无法保证恢复。仅需停止AI处理、关闭通知或取消续费时,可选择对应操作,不必注销全部账号。注销政策重大变化将显著告知并依法处理,不以更新加重已提出请求的办理条件。
Account Deletion
Version and effective date: October 15, 2026. Individual operator: HuDeYao (胡德耀), 3176167989@qq.com. Deletion starts potentially irreversible cleanup. Save needed content and understand subscriptions first. Statutory privacy/consumer rights remain. The Chinese text prevails in case of differences, subject to mandatory law.
1. Request
Open Account & Privacy, complete necessary PIN/identity verification and enter the displayed confirmation: DELETE ACCOUNT in English or 注销账号 in Chinese. The client maps this to the server protocol. An active Apple subscription does not block deletion. If login/PIN/Apple credentials/page problems prevent use, email necessary account details and a description for manual verification. Do not send passwords, full codes, Apple tokens or ID images unless lawfully necessary with an explained secure method. Verification is proportionate. Unavailable/expired Apple tokens must not permanently bar a lawful request; available revocation, retries or other lawful handling should be investigated.
2. After acceptance
Server acceptance sets DELETION_PENDING, revokes sessions/push bindings/sign-in, and background writes must respect deletion. Multi-step cleanup retries failures; network/platform issues may delay it. Submission is not instant deletion or a promise to finish in 24 hours. Cleanup includes account/session, child profiles, goals/focus, companions/rooms, inventory/fish, adventures, notices/push, creation tasks/records, private reference/generated images/videos, action media, tap audio and related objects. If a usable Apple revocation token exists but the Apple API has a temporary network or service failure, revocation is retried. If no usable token is available, deletion of this system's account and related data still proceeds rather than remaining blocked indefinitely. Manual requests normally receive a reply within 15 working days after receipt/verification, explanations of delay/progress/steps, and stricter statutory deadlines. Contact the email on this page to ask about cleanup progress and results.
Manually stop Sign in with Apple: if you used Apple sign-in, especially when no server revocation token is available, open iPhone/iPad Settings → your Apple Account name → Sign in with Apple → Pact & Purr (or 和猫有个约定) → Stop Using Sign in with Apple. Names may differ by system version, including Apple ID. Alternatively, sign in at account.apple.com, open Sign-In and Security → Sign in with Apple, select this app and stop using it. See Apple's official instructions. Removing Apple authorization and deleting this system's data are separate actions. After a verified revocation notice, related sessions and Apple authorization are disabled while companions, rooms and history remain available after reauthorization. Full cleanup still requires an explicit in-app deletion request. Manual revocation is not a prerequisite to requesting account deletion, and stopping Apple sign-in does not cancel subscriptions. Contact us for help.
3. Retention and copies
Only minimum legal, accounting, actual-dispute or security-accountability records may remain, isolated/restricted until deleted or irreversibly anonymized. Private media is not kept just in case. De-identification is not anonymization; linkable data remains protected. Privacy rights apply. We cannot remotely delete exported/shared copies. Exercise rights with independent third parties too; for our processors we require appropriate action without equating local cleanup with instant deletion everywhere.
4. Subscriptions and refunds
Deletion, uninstalling/signing out do not cancel Apple renewal. Cancel monthly/annual plans in Settings → Apple Account → Subscriptions or Apple subscriptions. Lifetime has no renewal. Active subscriptions do not block deletion. Deletion cleans account balances/rights links and may prevent use of remaining fish/cards/companions, without waiving lawful refunds, unfulfilled rights or incorrect-charge claims. Deletion is not a refund request; use Apple refunds for Apple-collected payments. Restoring eligible subscriptions/non-consumables needs transaction/ownership checks and does not restore deleted private data or re-grant consumed goods. See Membership Rules.
5. Mistakes and changes
Contact promptly for mistaken requests; started cleanup may be irreversible and deleted records cannot be guaranteed recoverable. For AI withdrawal, notifications or subscription cancellation, use that operation without deleting everything. Material policy changes need prominent notice/lawful handling and do not burden pending requests.